The University of Oklahoma Center for Independent and Distance Learning has presented two outreach information sessions discussing Prior Learning Assessment resulting in a 150% increase in exams administered and a 175% increase in revenue. We presented Session 1 to university advisers while for Session 2 we brought in high school counselors, teachers, and administrators from around the state of Oklahoma. This presentation will lay out the steps we took to set up successful seminars plus give tips on what to do and what not to do to make your seminars successful and profitable.

Conference Track: Test Center Finances

This session will focus on how Testing Services at the University of Cincinnati Clermont College went from an undeveloped after-thought to part of a thriving Student Success Center. In the spring of 2015, Testing Services relocated from an old classroom with no privacy, space, or ability to develop to a newly renovated space which allowed Testing Services to quickly re-envision its presence on campus by increasing service offerings and revenue along with student, faculty, and community use. This new awareness prompted the creation of a Student Success Center which focuses on student retention and includes Testing Services, Disability Services, and the College Success Program. Attendees will learn how Testing Services managed to quickly turn things around to become a more prominent entity on campus and in the community.

Conference Track: Test Center Management and Staff Training

New and updated for 2016 and as a follow-up to last year's fake ID presentation, this session will discuss more types of identification and how to check for authenticity. Two major issues for test security are fake ID's and real ID's used by the wrong person. What can you do to help identify identity fraud? What is the difference between a passport and a visa? What does a valid Green Card look like? What do I do if someone hands me a fake ID? You will be shown tips to verify ID's and inexpensive tools to help in the authentication process.

Conference Track: Test Security

You've landed your dream job in Testing Services and quickly found that there is more to it than watching people take tests. The New Professionals Institute is designed to provide those entering the field with fewer than three years of experience with the opportunity to connect with colleagues and engage in dialog regarding current issues in testing. Topics will include Best Practices, FERPA, professional/personal life balance, establishing mentors, state testing organizations, test center operations/logistics, and managing relationships outside of testing.

Conference Track: Orientation

Changing trends in placement are impacting many institutions, causing them to review, select, and implement new placement tools. From English and math to foreign language, implementing a new placement tool can be a daunting process, especially for those with test center responsibility. While most test center managers are experts at test administration, we often find that the implementation of a new placement tool stretches the boundaries of this expertise, leaving many to wonder where to begin and how best to move forward.

From the perspective of both a university and a community college testing center, this workshop will focus on planning a placement tool implementation from start to go-live and include tips on identifying campus stakeholders, developing implementation and communication plans, and successfully launching the placement tool, as well as offering advice to keep you sane during the process. Whether you're just beginning the implementation of a new placement tool, are in the midst of the process, or are on the other side looking back, come to learn and share with colleagues tips and tricks, foibles and missteps, and successes in implementation.

Conference Track: Placement Testing

In the past few years, remote proctoring has gone from a somewhat curious anomaly to a viable solution for institutions looking to provide a secure exam environment online. Recently we have undergone a comprehensive review of our strategy to provide secure examinations for faculty and students who teach and learn online. Included in this assessment was a comprehensive review of major online proctoring solutions as well as a review of our current policy to send students to local face-to-face proctoring providers at physical locations all over the world. This presentation will present our findings from this process including key features of different online proctoring platforms, important differences between online proctoring vendors and their products, considerations when choosing an online proctoring solution, and the value of online proctoring solutions versus in-person proctoring. Attendees of this presentation will leave with a better understanding of available online proctoring solutions, the pros and cons of each, and what is important when choosing a proctoring solution for their institution.

Conference Track: Proctoring

Want to experience reaching the highest point in your test center career? NCTA-Certified Center colleagues will show you what it took for them to walk through the trails and showcase their spectacular work. Come see documents that were submitted before and during the certification process; these documents will give YOU an idea of how to create or update your center's existing documents. Also, you will hear how becoming certified has positively changed their centers! Because your colleagues are familiar with what it takes to scale the heights, you will leave the session with sample documents provided by the Test Center Certification Committee. Get a jumpstart on preparing your "great wheel" of materials for the next market call for Pre-Applications for certification.

Conference Track: Certification, Grants, and Standards

Cheating can be low tech or highly sophisticated and coordinated. New types of technology and new players in the cheating market are making it more difficult to stop attempts to cheat. Join test security professionals for a fun and interactive session to catch some common and not-so-common attempts to cheat. You'll learn some of the newest cheating techniques...and ways to spot them!

Conference Track: Test Security

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